Problems we fix

Whatever failed,
it has failed for us before.

27 years of certified Thermador work means your symptom is almost certainly an old acquaintance of ours.

When to pick up the phone.

  1. Numbers stop agreeing

    The display says one temperature, a thermometer says another. Caught early, drift is the least expensive repair in this building.

  2. Cycles never end

    A refrigerator that cannot rest or an oven that preheats forever is compensating for something. Compensation always has a cost.

  3. The soundtrack changes

    Clicks, hums, and grinding that were not there last month. Components complain audibly before they die.

  4. Frost, drips, or stray heat

    Anything appearing where it does not belong is a message from a system further upstream.

  5. Doors misbehave

    A drooping oven door or a refrigerator door that needs convincing is spending your energy around a broken seal.

Thermador cooking

Where the heat lives.

Thermador wall oven in a marble wall

Oven not heating

Cold cavities, endless preheats, or heat that quits before the food is done.

The full story
Thermador oven stack midway through a bake

Uneven baking

Hot corners and pale centers. Airflow, elements, or calibration, and we find which.

The full story
Lit Star Burner up close

Burner clicking

Star Burners sparking without a flame, or clicking on long after ignition.

The full story
Thermador gas range, straight on

Simmer and flame faults

An ExtraLow that dies out, flames that surge tall, or a burner stuck at one output.

Open Thermador oven door

Door and hinge trouble

Doors that drop, drift open, or let the heat escape past a tired gasket.

The full story
Thermador oven control panel up close

Self clean lockouts

A clean cycle that ends in a sealed door or a blank display. A weekly sight for us.

Thermador refrigeration

Where the cold lives.

Built in Thermador refrigerator

Not cooling

Compartments losing ground, a unit that never stops running, or numbers that no longer match a thermometer.

The full story
Thermador refrigerator door detail

Leaking water

Water showing at the kick plate, pooling under drawers, or tracking out from beneath a built in.

The full story
Freezer column with ice drawers open

Ice maker down

Empty bins, hollow cubes, odd tastes, or a harvest that quits halfway.

The full story
Thermador freezer column in white oak

Freezer trouble

Soft ice cream, creeping frost, or a compartment that lost its zero.

The full story
Panel ready Thermador column pair

Column care

Freedom refrigerator and freezer columns, panel work and reveal alignment included.

The full story
Refrigerator and freezer columns open

Excess frost

A snowdrift on the back wall or frost reaching new territory. Defrost or air leak, we sort out which.

Thermador column doors at dusk

Door seal failure

Sweaty gaskets, doors needing a push, warmth around the edges of the cold.

Thermador refrigerator pair in cream cabinetry

Unusual noise

Buzzing, clicking, grinding. Machinery narrates its problems if someone fluent is listening.

Start from the symptom.

Choose what sounds like your kitchen. Figuring out the rest is what we are for.

Oven not heating Burner clicking Refrigerator not cooling Freezer trouble Column service

Describe the symptom. We bring the answer.

One phone call and the problem becomes ours. Open daily, 7am to 7pm.

Call (747) 444-3123

First callers get first pick of the same day windows. The $89 diagnostic credits toward the repair, so the answer itself ends up costing nothing.

Call (747) 444-3123